Prime Grill’s Mission:
To be the Best You Can Be
Our Guest Promise
We guarantee every guest:
You will receive prompt service with a smile
Your food will always be 100% right
Our restaurant will be sparkling clean
Our People are our most precious resource. Our success as a company is totally dependent on our people’s success as professionals and individuals.
We believe in executing our product 100% right and in never serving any product to our guests which does not meet these high standards.
“The answer is Yes, now what is the question?” We strive never to say No to any guest’s request. We are passionate in our mission to deliver beyond what is expected.
We strive to be value-driven, consistently honest, dependable, and ethical in what we say and do. We want to keep our promises, fulfill expectations, and “Walk Our Talk.”
We have an unrelenting passion to do everything to the highest standards of excellence and a commitment to continuously seek improvement.
We Buy Fresh and Local, You Eat Well
Traditional and Contemporary Favorites prepared from scratch with healthy edge
Healthy and Hearty Options
Large menu variety of high quality, fresh products
Service at Prime Grill is contagiously friendly, warm, familiar, informal and CARING
The Guests are treated like a friend in a home away from home
Developing a one to one relationship with the Guest — is the core of Prime Grill’s Hospitality
Service is always attentive, fast-paced, high energy
Love the Guest!
Brand Community Statement
Prime Grill is a key part of the Community – nurturing its growth and health
Prime Grill is a Sparkling Clean gathering place for family and friends
Prime Grill will support Local Livonia Schools and Non-profit Community Organizations
Prime Grill supports our local Livonia economy by living, working & serving in the Community